REFUSAL OF ORDER
We reserve the right to withdraw any products from this website at any time and or remove or edit content on the website whilst we will make our best efforts to always process all the orders , there may be exceptional circumstances which means that we may need to refuse to process an order after we have sent you an order confirmation , which we reserve the right to do that at any time , at our sole discretion
YOUR RIGHT TO CANCEL / RETURNING POLICY
Your right to cancel a contract only applies to products that are returned in same condition as you received them , either damages during production or mix up of your preferred selection ( Design choices) , we shall attempt to send a replacement . you should also include all of the products instructions , documents and wrapping , any product which is damaged or not in the same condition as you received it or which is worn will not be replaced or refunded
*As all orders are made to your measurements, styles and specifications; or otherwise modified to your requirements; you may only cancel your order by agreement in writing to info@felitoafrica.com, To cancel any order, you must inform us of such cancellation in writing and await full acceptance from
*And we only accept returns in a space of 7 working days after delivery
*Returned Goods must be returned to Our address stated on the accompanying invoice. We cannot be responsible for any Goods which are returned but lost in transit.
QUALITY
Due to the uniqueness of every of every product , quality, patterns , weaving and finishing . If the customer is not satisfied with the quality or fit of the ordered item(s) , after inspection of goods, if the fault happens to be from our own end , we will follow a policy of repair or replacement
AMENDMENTS
For measurement taken by us , we ensure that costumers fit then and if it does not fit they should be sent back immediately for fitting. We will not be responsible from any fit issue that occurs from costumers who sent there measurements , we would be responsible to
Amend if there is enough allowances on the cloth
LAW AND JURISDICTION
Contracts for the purchase of products through our site will be govern by the law , any dispute arising from or related to , such contracts shall be subject to the non-exclusive jurisdiction of the law , if you are contracting as a consumer , nothing in this clause will affect your statutory rights as such .
FEEDBACK
We welcome your comments and feedback .. please send all feedback and comments to
Info@felitoafrica.com
COLLABORATION / PARTNERSHIP
We accept Collaborations and partnership , kindly contact